Frequently Asked Questions

Because we’re the best. 🙂

 

We make it our goal to provide you the best lawn care and landscaping services possible with a wonderful customer service staff. If you aren’t happy, then we aren’t happy.

 

We consider ourselves a customer service company that happens to do lawn care, irrigation and landscaping. If you’re looking for cheap, “cut’n run” service, inexperienced laborers, office staff that won’t call you back, or a provider that doesn’t communicate with you – we’re not for you! We can handle everything your turf, shrubs, and trees need to be healthy – and make your yard the yard of envy in the neighborhood. At Top Choice Lawn Care, our turf and landscaping experts will provide the best service you’ve experienced. 

Each basic service includes mowing, edging, weed-eating, and blowing of debris. It is our intention to leave each lawn looking better than we found it. 

Basic lawn service does not include trimming shrubs, pulling weeds, or blowing leaves out of the flower beds. We are a happy to perform these tasks for you with a bi-monthly or monthly beds and shrubs service. 

We can perform weekly, bi-weekly or monthly services to meet your preferences. However, cutting your yard on a weekly routine is recommended to achieve the healthiest and thickest growth.

Nope. No contracts. We only want to work with you if you want to work with us. BUT, it is our hope that we do business with you for the long term. We try to treat our clients as partners and hope to work together for decades. The only way we can do this is through 1) excellent service, 2) fair pricing, 3) realistic expectations, and 4) trust. 

We can do just about everything you may need for your lawn and landscaping:

– Lawn Care

– Beds and Shrubs

– Leaf Cleanup 

– Fertilization

– Mulching

– Bed Creation

– Laugh a lot

– Tree Trimming

– Planting

– Sod Instillation

– Top Dressing

Things we do not do:

– Outdoor kitchens

– Concrete work

– Up-lighting

– More than one layer of stone edging

For more information on any of these services, check out our service menu here.

We are located primarily in Southwest Austin so there are some areas we are not able to service yet. We are growing as fast as we can!

 

Rough Boundaries:

-North: 45th Street/22-22 and Steiner Ranch
-East: Mopac (we also service Tarrytown and South Austin over to Manchaca)
-South: Buda (ish)
-West: Sweetwater on Hwy 71 or Polo Club on 290

We take care of all of Lakeway!

Most often the rain will stop in less than an hour and our lawn care crews will resume service. While we strive to provide consistent, reliable service, occasionally we will get rained out for a whole day. Our office will send an email alert to explain the situation and communicate any changes. Most often we will mow your yard the first fair weather day available. We will never charge for a service that we did not provide due to inclement weather. 

We love pets! But if possible, please keep your pet out of the yard during servicing. Even the friendliest of pets can get a little hyper with the unfamiliar faces and noisy machinery. Our office would love to send you a quick reminder that our crews are 30-60 minutes away so you can put your pet inside. You can set this up by simply giving us a call or shooting us an email. 

The short answer is yes. But we will never change your price without letting you know. Reasons we might change: 1) inflation – each year we typically have a 2%-3% price change for inflation and labor rates. 2) Some times we mess up and just really misprice things. In order to provide excellent service over the long run, we have to price things correctly. 

We try really hard not to break stuff, but if we are honest…it happens. We stand by our work – good and bad – and will take responsibility for our mistakes.